Every customer. Every address. Nothing lost.
Billing, jobs, estimates, invoices, requests, texts and emails, properties, buildings and units, devices, IPM history, documents, diagrams and tasks, all in one record your whole office shares.
Built for everyone from one-truck operators to multi-branch companies.
Click through a real customer.
Dana Harper is a demo customer with two properties, a quarterly plan and a full history.
The interactive demo works best on a bigger screen.
Open the demoThis is the real customer page with demo data. Click any tab to look around.
Everything about a customer, tab by tab.
Every customer in Exterminator Suite has these 13 tabs. Here’s what each one holds.
- Billing
- Keep a card or bank on file, or text them a secure link to add one. Turn on autopay, record payments, add credits and send statements.
- Jobs
- Every recurring plan and one-time job at every address, with the next visit and who’s assigned.
- Estimates
- Quotes you’ve sent, which ones are still waiting on the customer, and which ones turned into work.
- Invoices
- Every invoice, with what’s paid, what’s open and what’s past due. The PDF is one click away.
- Requests
- Work they ask for by phone, the customer portal or your website, held here until you quote it or schedule it.
- Communications
- Every text and email to and from the customer, plus whether they agreed to service texts and marketing texts.
- Properties
- Every address they own or manage, with size, pets, locked gates and the next visit at each one.
- Locations
- Split apartments, offices and duplexes into buildings and units so each unit keeps its own service record.
- Zones & devices
- Bait stations and monitors at each address, grouped by zone and placed on a floor plan.
- IPM history
- Pest sightings, conducive conditions and corrective actions, with what’s still open and what’s resolved.
- Documents
- Signed agreements, inspection reports and estimate PDFs for the customer, all in one place.
- Diagrams
- Site maps and floor plans with treatment lines, bait stations and problem areas drawn on them.
- Tasks
- Follow-ups for your team, like calls to make or things to bring, with who’s on it and when it’s due.
Every property keeps its own details.
Homes, rentals, apartment complexes and food plants, each with its own notes, contacts, prices and devices.
The access note is the first thing a tech sees at the address. Each contact chooses what they hear about.
Contacts here
Send this address’s invoices to someone else, like a property manager, and keep its own prices so the next quote matches.
Invoices for this address go to
Prices here
Split a property into buildings and units so each one keeps its own service record.
Bait stations and monitors organized by zone, placed on a floor plan, with inspection history and one-click reports.
19 active devices · last activity Oct 12
Inspection history Generate report
Food plants and kitchens run to the NPMA food processing and handling standard, with overdue devices called out.
Sales tax is set from the address. Pets, locked gates and size live with the property, and Street View is one click away.
The right customers in seconds.
Pull up exactly who you need, see them on a map, and message all of them at once.
Filter your list
Everyone who owes you money, who’s overdue, who’s on autopay, or just your leads.
See them on a map
Every service address is pinned for you. Past-due accounts get their own color, and a pin opens the customer or gives directions.
Message the whole list
Select customers and send one text or email. Names are filled in for you, and anyone without a phone or email is skipped and listed.
What your office gets out of it.
Answer on the first call
Balance, last visit and next visit are on screen before the customer finishes the question. No more “let me call you back.”
Techs arrive knowing the gate code
The access note and top note show on every visit, so nobody calls the office from the driveway.
Big accounts without the spreadsheets
Buildings, units, devices and billing for every site live on one customer.
Moving your customers over is on us.
Bring your list from your current software. We set it up with you, and you check everything before you go live.
- 1We bring your data over
Customers, addresses, plans and history from your export.
- 2You check it
Look it over and tell us what to fix before anything changes.
- 3Run both side by side
Keep your old system on until your team is comfortable.
Questions offices ask before switching
Can I bring my customers over from my current software?
Yes. Send us a spreadsheet export and we move your customers, addresses and history over with you during the switch.
Is there a limit on customers or properties?
No. Add as many customers and addresses as you have.
Can one customer have several properties?
Yes. Each address keeps its own access note, contacts, prices, devices and history, all under one customer.
Do my techs see the notes in the field?
Yes. The top note and the access note show on the visit in the technician app.
Can I run homes and commercial accounts together?
Yes. Residential and commercial customers live side by side, and commercial sites can be split into buildings and units.
One record your whole office can trust.
From the first call to the latest invoice.